Oscommece Cross-Sell Products Module This is cross-selling contribution, a selling technique that brings up to the customers' attention products or services complementary to the ones they intended to buy in the first place. In a wider sense, cross-selling includes also selling products with higher profit margins or higher value - this would be called up-selling. Let's suppose you sell a "Printer" and during the selling process you offer cartridge for this printer. The two products work perfectly together. Your customers like the idea; they buy them both. This means you sell the second product using a cross-selling technique.  Cross-selling tips: - Choose correctly complementary products.
- List best-sold products.
- Use an automated recommendation system based on past purchases.
- Provide your clients with good customer service. This will help repeat sales, when you have higher chances of cross-selling.
- Inform your clients correctly about the opportunity to buy an additional product without forcing them to wonder or search.
- Keep track of refusals to accept cross-selling offers.
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